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FAQs

Services, working together, privacy and tax basics, all in one place.

FAQs

Find your answer fast.

Choose a topic, then open any question.

  • Personal tax filing, corporate tax planning, bookkeeping, payroll services, and incorporation and registration of US companies, for individuals and businesses.

Glossary

Tax terms in plain English.

Short definitions of words you will hear when we talk.

A tiny figure sitting on a stack of coins
Tax return
A filing made to a tax authority that reports your income and other details for a tax year.
Withholding
Tax taken from pay or other income before you receive it and sent to the tax authority on your behalf.
Bookkeeping
The day-to-day recording and organizing of income, expenses and other financial transactions.
Tax planning
Considering the tax effect of decisions ahead of time so your tax position is managed legally and effectively.
Payroll
The process of paying employees, including calculating pay and the amounts withheld from it.
Compliance
Following the filing, record-keeping and employment rules that apply to you or your business.
Tax year
The twelve-month period that a tax return covers. It can differ by country and by situation.
Records
The receipts, statements, slips and other documents that support what you report on a return.

Good habits

Six habits that make tax season easier.

General advice that applies to almost everyone.

  • A pile of banknotes from different currencies

    Keep records as you go

    Saving receipts, statements and slips through the year turns tax season from a scramble into a quick review.

  • The Statue of Liberty against a blue sky

    Know which country's rules apply

    Canada and the United States have different forms, authorities and rules. If your situation touches both, mention it early.

  • A small model house with keys on a wooden table

    Ask before you decide

    Big moves, such as hiring, buying property or changing how your business operates, can affect your taxes. Ask first.

  • A fountain pen writing on lined paper

    Read what the authority sends you

    Official letters can be time sensitive. Open them promptly, and bring them to us if you are unsure what they mean.

  • A leather wallet holding bank cards

    Separate personal and business money

    Using separate accounts makes bookkeeping simpler and your records clearer for everyone involved.

  • A hand writing in a colourful paper planner

    Do not wait for the deadline

    Starting early gives you time to find missing documents and ask questions without pressure.

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